Refund Policy
Compass: Navigation & Vault is free to download. The Google Play version offers an optional Compass Pro subscription and a one-time lifetime unlock. Versions distributed on the Indus App Store up to 1.0.0 contain no purchases of any kind, so nothing on this page applies to them.
Purchases made through Google Play
Every payment is processed by Google Play. We never see or hold your card details, and we cannot charge you directly.
Google applies its own refund window to purchases made on Play. Request a refund from Google directly: open play.google.com/store/account/orderhistory, find the order, and choose Request a refund or Report a problem. Requests made shortly after purchase are usually handled automatically.
Cancelling a subscription
You can cancel at any time in the Play Store app: Menu → Subscriptions → Compass Pro → Cancel subscription. Cancelling stops the next renewal. You keep Pro features until the end of the period you have already paid for, and nothing further is charged.
The lifetime unlock is a one-time purchase, not a subscription, so there is nothing to cancel.
If a purchase went wrong
If a payment failed, you were charged twice, or Pro features did not unlock, email brtechnologies.apps@gmail.com with the order number from your Play receipt. We will look into it, and where the fault is ours we will ask Google to refund you.
If a charge appears that you do not recognise and it did not come from Google Play, it did not come from us. Contact the platform where the charge appears to dispute it.
Contact
Developer: BR Technologies Studio / Bijoy Rajkhowa
Support email: brtechnologies.apps@gmail.com